Managing for High Reliability: Free Service for Small Businesses

Running a small business is a monumental effort. To stay competitive, you need a high-performing team that can solve problems, find opportunities, and identify potential threats—a team that is highly reliable in the face of adversity.

For a limited time, I’m offering a free assessment for small businesses with at least 4  total employees. This assessment will provide the business owner or primary manager with valuable insight into their own leadership style and their team’s perceptions of group processes and communication. Click here for a sample report that provides a precise preview of what you’ll get for your participation.  

In addition to giving you a rare insight into key aspects of your team’s behavior—completely free of charge—your participation in this study supports the completion of my dissertation research, which I need to complete to earn my Ph.D. in organizational science from the University of North Carolina at Charlotte. That’s why it’s free for you to participate. 

This study is open to any small business with at least 4 total employees (including you). As the business owner or primary manager, here are the steps to completing the study and getting your free report.

1. Let me know that you’d like to participate (by submitting your information via this link).
2. I will then contact you to learn more about your business. Then, I’ll send you a survey that you (and/or your primary supervisors) will complete. I will also send you a note to forward to your employees to let them know about the study. Within your survey, you and/or your primary supervisors will rate the performance of your employees and answer a few questions about yourself and your business. You will be asked to provide the e-mail addresses of your employees as you rate them. This is necessary so I can accurately track and link the data. Your employees’ e-mail addresses will not be used for any other purpose.
3. Once you complete your survey, I will send a different survey to your employees. In this survey, your employees will provide input regarding the facets of behavior described in this report (see p. 2).
4. After all of your employees and the other firms in the study complete their surveys, I will analyze the data and prepare the final reports for you.

Thank you very much for considering to participate. Feel free to spread the word to others who meet the criteria and may be interested. Please note that this study has been fully approved by UNC Charlotte’s ethics committee and all data will be treated with the highest level of security and confidentiality.

For more information, please contact me at ben@benbaran.com.